Refund policy

Refunds

B.Wear does not accept refunds, exchanges in the form of store credits will be issued

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact within 3 days of delivered item(s)

Exchanges

Contact within 3 days of delivered item(s)

Returns for exchanges are accepted with authorization only. Items sent without authorization will be refused. For the safety of your return, please initiate an exchange with us, BEFORE sending anything back. We like to be aware of the exchanges, in case anything gets lost in the mail. We will return packages that we have no prior initiated exchange request. So please initiate any exchanges before mailing anything back. One the exchanged item is received, you will be issued a store credit to use your exchange credit towards another purchase. Exchanges will not be issued as a refund on any other orders.  Shipping charges on new orders using store credit will apply, as with any new order.

RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:

• Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.
• Merchandise must have all tags, including any hangtags attached.
• Any merchandise marked "Final Sale" cannot be returned
• We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.
• The customer is responsible for shipping fees to send the order back to B.Wear
• Shipping fees are non refundable.
• Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
• Please include your original packing slip. If you've misplaced your packing slip no worries, you may enclose a note with your full name and/or order number. A merchandise credit will be issued in the form of a gift card sent via email.

If you meet the return requirements please ship item(s) to: